Mexico's geographic proximity to the United States has made it one of the main routes for
mixed migrant flows. Against this backdrop, in October 2018, a public call was made through
social networks of individuals in Central America to migrate openly to the United States,
triggering a massive caravan. Due to its size and the needs of its members, the caravan triggered
a complex response in Mexico, highlighting significant challenges in disaster management and
humanitarian response. This study aimed to retrospectively identify critical disaster prevention
and management themes in order to address complex mass migration situations. Interviews were
conducted with key decision-makers belonging to international, governmental, and civil society
organizations involved in the caravan response. The results highlight, for example, the critical
role of cultural sensitivity in a transparent and holistic governmental response in which the
agendas of different groups of migrants as well as the well-being of local communities are
considered, thereby promoting understanding between the two early on.
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