The objective of suggestion for the new national identity (NID) card is to overcome the existing problems of current Korean NID card and to build an integrated system for managing citizen's personal information, which is currently being managed by separate branches. The new NID card should reflect both the national identity of Korea and the individual needs of the citizens who will be the users of the new NID card, therefore new design methodology is required to design this new NID card. In this study, based on the three design criteria (form, function, and system) from our preliminary review, we developed four design methods of the new NID card. The efficiency of our methods was proved through implementation of the methods in designing the new NID card.
In this paper we propose two near future oriented design concepts of Korean NID (National Identity) card based on user research conducted with three steps. In the first step, we gathered user's (twenties to forties) opinion through the survey. In the second step, we extracted more descriptive and concrete design insights through the focus group interview with five industrial design students. In the third step, we asked fourteen users to create their own NID card to find out meaningful insights about information layout and appearance design of NID card. Through the user study, we got two design directions, "information management" and "personalization". Based on the two design directions, we proposed two design concepts. First concept has various security levels for individual items of information and for the back of the card, users can also choose an image that expresses their own identity. And the second concept emphasizes features of portability, accessory-like card and the security of card using fingerprint technology.
Despite of a national identity (NID) card having a chance of disclosure of personal information, many countries use or have tried to use a similar NID card. That is because it gives various benefits to both users and governments. Since, it usually comes with opposite opinions against to the idea, it is important to figure out what is the true value of NID card that the users can have. In development of the design that reflects the needs of end-users and all the related stakeholders, this research has the bottom-up process. As a way of study from bottom to up, Daily Probes and FGI were chosen. This qualitative research method helped the new values be clear, not the functional integration as a solution.