In an aged society with fewer children, Japan faces the so-called “2007 shocks”, which include shortage of workforce due to baby boomer's retirement in 2007 and the so-called “failure of technical succession”. There are concerns, but not any studies in transportation sectors. Then, we research two things: First, we arrange current status and issues on workforces and technical succession in transportation sectors. Second we investigate the awareness and counter measures to stable recruit and technical succession problems in railway, bus and aircraft maintenance companies through questionnaires and hearing surveys. This study shows that transportation companies have, more or less, awareness of the issues and carry out many measures to solve them. This study also compares each transportation companies to find out common problems among transportation sectors. Finally we present implications based on this comparison to transportation companies and policy makers.

The congestion of trains has been the social problem, but there are some bias of the congestion between the first departure and next departure. The bias often occurs the train delay. Then, we guessed that it is possible to decrease the bias by offering the congestion information of departure trains to the train passengers.

In this study, the pilot program of offering the congestion information was conducted at the streetcar stop of the TOSA ELECTRIC RAILWAY in Kochi. In addition, the usefulness of the congestion information was verified by the passenger behavior investigation and the questionnaire survey.

As the results, we clarified that it is useful to offer the congestion information to passengers.