This study clarified the change that led the staff of the council of social welfare to become involved in the resident-driven salon during the introduction of the regional staff system. We aimed to develop a theory to explain the social interaction between the staff and local residents. In July 2019, we conducted a semi-structured interview with 17 staff, digitalized the verbatim records, and analyzed the data using the Modified Grounded Theory Approach. As a result of the analysis, 28 concepts were produced, and then the following 8 categories were found. “Switch to create the gathering places”, “Entering in the region creates a work”, “Exposure to the Council of Social Welfare from the outside”, “Changing oneself and others”, “Working in line with the regional situation”, “Connecting bases”, “Collaboration between leading figures and persons behind the scenes” and “Bottleneck of collaboration”. Supporting and collaborating with the resident-driven activities in the region as an element of community work which is different from the case of individual support was suggested.
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