This study analyzes the effects on Japan and Korea's profit, non-profit, institutional, and in-home long-term care service providers. Using self-report questionnaires, the following criteria were employed to systematically evaluate the recognition of these service providers: efficiency, responsiveness, choice, equity, and quality of service. Research subjects were a random sample of 400 in-home service and 400 institutional care providers in each country. Response rates were 29.6% for Japan and 32.8% for Korea. The results indicate that service providers' recognition is positive in the criteria regarding responsiveness and choice by in-home service providers; however, recognition of these providers differs in each country according to many other aspects. Specifically, in Japan, equity is positively evaluated in institutions, whereas responsiveness and choice are positively recognized by in-home service providers; in Korea, responsiveness, choice, and quality of service are more positively recognized for in-home service. In addition, the profit providers positively evaluate choice and efficiency in Japan, whereas in Korea, the non-profit providers more positively recognize responsiveness and quality of service.
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