In the present study, we conducted interviews with four school social workers (SSWers) with experience in both placement- and dispatch-type duties. We aimed to clarify the changes in their expectations of their duties and the support process by type of assignment using the Trajectory Equifinality Approach. As a result, the following three findings were made:
First, all four workers had the following three experiences during placement-type duties:
(1) Encountering children who act violently due to classroom breakdown or abuse
(2) Taking the initiative in conducting activities
(3) Giving advice to children and teaching them how to ask for help
Second, regardless of the assignment type, the social workers had to connect schools and children with other organizations. Furthermore, they experienced a “dilemma concerning the type of assignment” when they were engaged in dispatch-type duties, and they became aware of the importance of placement-type duties in which they could provide directive support or cooperate with teachers. The results suggest that the support of SSWers qualitatively differs with the type of assignment and that directive support to children/their surrounding environment and cooperation with schools/communities is important.
View full abstract