Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
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Volume 24, Issue 3
Displaying 1-14 of 14 articles from this issue
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Features
Activity Report of Research Section
Research Papers
Survey and Field Study
  • Studies of Quality Assurance Subjects from a Product Safety Point of View by Date-based Investigation on Products Liability Cases
    Tetsuo MIYAMURA, Hajime MAKABE
    Article type: Survey and Field Study
    1994 Volume 24 Issue 3 Pages 91-103
    Published: July 15, 1994
    Released on J-STAGE: February 08, 2019
    DOIhttps://doi.org/10.20684/quality.24.3_91
    JOURNAL RESTRICTED ACCESS
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    Relationships between products Liability, which grew out of America's legal principles regarding customer related problems, and quality assurance, which developed as part of the cross-functional management and is playing a central role in Japan's TQC activities, are examined from theoretical and practical points of view. The publicly available data on CCH's "Products Liability Reports" in America and MITI's "Consumer Product Accident Reporting System" in Japan, etc., are used both for systematic analysis of problems arising in consumer use and for clarifying the quality assurance steps where the problems originated. As a result of case studies and considerations, important issues to be developed are summarized as in the following four subjects: (1) Clarifying definitions of defect and dangerous stage, (2) Establishment of prediction technology for reliability and safety, (3) Systemization of evaluation technology, and (4) Re-examination on warranty and field service.
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Contributed Article
  • Establishment of Management System for the Development of New-Product, its Production, Sales and After-Service
    Takuzo TOOKA
    Article type: Contributed Article
    1994 Volume 24 Issue 3 Pages 104-112
    Published: July 15, 1994
    Released on J-STAGE: February 08, 2019
    DOIhttps://doi.org/10.20684/quality.24.3_104
    JOURNAL RESTRICTED ACCESS
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    In order to manage operations regarding the development of new-product, its production, sales and after-service, it is absolutely necessary for the top management to establish the company-wide cross-functional management system concerning the three functions of quality assurance, cost and quantity/delivery management. This paper clarifies the conditions which are necessary for the company-wide management system for the quality assurance function which ensures the object-achievement, repetition, efficiency and legality of the operational activities. In addition, the conditions which the standards for quality assurance should coincide with the related laws, which has not been debated so far, are touched a little more in detail from the viewpoint of the obligations of the directors referred in the Japanese Commercial Code.
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Quality Report
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