Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
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Volume 52, Issue 4
Displaying 1-7 of 7 articles from this issue
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Report of Research Group
  • Topics In Development of Transportation Infrastructure Through Automated／ Autonomous Technologies
    Makoto ITOH, Kakuya IWATA, Kohei OKABE
    Article type: Report of Research Group
    2022 Volume 52 Issue 4 Pages 226-231
    Published: October 15, 2022
    Released on J-STAGE: January 31, 2023
    DOIhttps://doi.org/10.20684/quality.52.4_226
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    　Recent technologies on automation and autonomy have potential to realize new systems, such as automated cars and autonomous drones, and to change transportation in a drastic manner. Still, it has not been established how to assure the safety of such novel transportation systems. On the other hand, the value of using the new technologies may become vague if we too much focus on the safety.The authors and colleagues formed a research group in JSQC to discuss assurance of safety and quality of novel transportation infrastructure. This article reports the activities of our research group.In particular, by focusing on automated cars and drones, we report some results of our discussions on issues related to safety and excellent services from the viewpoint of human (consumer) delight and well-being.
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  • Formation Trends of Social Infrastructures Utilizing Intelligent／Autonomous Technologies
    Kohei OKABE, Yasuhisa HIRATA, Kazuyoshi WADA
    Article type: Report of Research Group
    2022 Volume 52 Issue 4 Pages 232-238
    Published: October 15, 2022
    Released on J-STAGE: January 31, 2023
    DOIhttps://doi.org/10.20684/quality.52.4_232
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    　As an activity report of newly established research group in JSQC, this article demonstrates research and development workings conducted by authors to formulate new social infrastructures utilizing intelligent/autonomous technologies such as artificial intelligence (AI). Framework for the developments on two kinds of service robots are discussed in terms of co-creation. The aspect of co-creation to enhance customer values is reconsidered nowadays and required as a capability of service excellence. One scheme to perform competitive co-creation is exemplified by unique development of autonomous robots expected to become basic infrastructure of future convenience stores.Another scheme to perform collaborative co-creation is explained thorough original development of AI robots named adaptive AI-enabled robots designed to be total supporters for personal Well-being.Both development frameworks reveal importance of mutual understanding through co-creation and suggest how intelligent/autonomous technologies should be utilized to build up social basis.
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  • Quality of Social Infrastructures Utilizing Autonomy／Automation Technology
    Koichi OHO, Kohei OKABE, Muneo KAIGO
    Article type: Report of Research Group
    2022 Volume 52 Issue 4 Pages 239-245
    Published: October 15, 2022
    Released on J-STAGE: January 31, 2023
    DOIhttps://doi.org/10.20684/quality.52.4_239
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    　Remarkable growth of ICTs has altered our lifestyles to adapt to diverse styles.
    　On the other hand, since ICTs have gradually linked people globally with various things and have blended them together, it has created a practical use of autonomy and automation technologies.
    　As an activity report of the “Study Group on Quality Assurance for Social Transport Infrastructure,”this paper describes various demands of quality in relation to social infrastructures that utilize autonomy and automation technologies from a viewpoint of co-creation.
    　Specifically, the following three items are delineated.
    　1. The present situation and assignment of value creation utilizing ICT from a viewpoint of　asymmetry of information
    　2. Social capital that are important for forming and maintaining communities
    　3. The function and role of autonomy and automation technology to create new social transport infrastructure.
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Overview of the Lecture
  • Production Management and Quality Management
    Masamitsu KIUCHI
    Article type: Overview of the Lecture
    2022 Volume 52 Issue 4 Pages 246-249
    Published: October 15, 2022
    Released on J-STAGE: January 31, 2023
    DOIhttps://doi.org/10.20684/quality.52.4_246
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    　The quality of the product is created during the manufacturing moment. The relationship between production management and quality management considers the different viewpoints necessary for product manufacturing.
    　This paper discusses the characteristics and relationships found between production management and quality management as management techniques. Today, there are many management effects of the new technologies such as IT（Information Technology）, IoT（Internet of Things） Big data, and others over production management and quality management. In this paper, the fundamental theories of production management and quality management are considered as valuable contributions to the development of the manufacturing industry.
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Reportage
Research Papers
Preliminary Research Paper
  • Method to Derive Check Points for Process Management in Health Promotion Projects by Local Government：Case Study of an Awareness Event
    Ryoko SHIOMONO, Misa HORIUCHI, Aya HEIHO, Yasunori KIKUCH, Tatsuya OKU ...
    Article type: Preliminary Research Paper
    2022 Volume 52 Issue 4 Pages 263-274
    Published: October 15, 2022
    Released on J-STAGE: January 31, 2023
    DOIhttps://doi.org/10.20684/quality.52.4_263
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    　In order to maintain and improve the effectiveness and efficiency of health promotion projects by local governments, it is necessary to implement the PDCA cycle. Process management is useful, but specific methods are not yet available. This paper proposes a method to derive checkpoints in each process so that departments in charge of the project can practice process management to carry out the process as a means to achieve the set project objectives. And we examine its usefulness through application to a health promotion event project in Wakayama Prefecture.
    　The proposed method was constructed by applying the design method of QC process charts in product manufacturing and process management standards in medical operations, and consists of（1）objective development, （2）process development, （3）recognition of the relationship between objectives and processes, and （4）checkpoint derivation.
    　As a result of the case study, it was found that checkpoints could be derived for goals of high importance, that these checkpoints could cover existing documents. The results of interviews with the project manager and the person in charge of the project indicated that the checkpoints were able to consolidate information on the matters to be implemented in order to achieve the project’s objectives.
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