Akamon Management Review
Online ISSN : 1347-4448
Print ISSN : 1348-5504
ISSN-L : 1347-4448
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Volume 4, Issue 12
Displaying 1-4 of 4 articles from this issue
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Research Note
  • Competitive advantage of service companies in regulated industries
    The Case of MK Taxi
    Ryouichi Kubo, Seung-Hwan Ku
    2005 Volume 4 Issue 12 Pages 599-622
    Published: December 25, 2005
    Released on J-STAGE: March 12, 2018
    DOIhttps://doi.org/10.14955/amr.041201
    JOURNAL FREE ACCESS
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    This paper examines the case of MK Taxi. In particular, it focuses on its growth in a highly regulated environment where it is difficult to distinguish between companies and the factors that led to MK Taxi's competitive advantage. The results showed that (1) it was possible to build a brand and cost-leadership strategy through a combination of an “external environmental approach” and the “organizational ability to provide high-quality services” and (2) organizational capability based on company systems made these strategies possible.

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