Objective: This study determined an index guideline for effectively and efficiently providing home welfare service information to the elderly. For this purpose, a survey was carried out among the elderly living at home to investigate whether the level of knowledge concerning 36 home welfare services for the elderly correlated with demographic, social and health factors.
Materials and methods: The subjects were selected from 2,200 elderly citizens (over 65 years) living at home, in five districts of Hokkaido, by the stratified random sampling method. Valid responses were obtained from 1,611 people with an average age of 72.8 years old (57.5% men, 42.5% women). The items of the survey were gender, age, educational background, family composition, income, regional characteristics, health (self-rated health, history of treatment at medical institutions), and knowledge of home welfare service information for the elderly. For statistical analysis, we used descriptive statistics, factorial design and multiple classification analysis.
Results: The results showed that the average number of home welfare services known by an individual was 15.5 (S.D.=9.92). Differences among individuals in the number of home welfare services known correlated with age, educational background, income, regional characteristics, and self-rated health.
Conclusions: The results of this study suggest that information gathering among the elderly is poorest among passive individuals lacking much activity, but rather an activity based on the characteristics of demographic, social and health factors.
Thus, future information on services for the elderly should be not only universally distributed but also include selected presentation of information adapted to individual characteristics.
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