A questionnaire survey about the overall impression of responses of the chief investigator, office of clinical trial, and CRC to clinical trial related activities was given to the 27 monitors of GlaxoSmithKline who had been involved in clinical trials in institutes of National Hospital Organization from 2005 to 2006, and evaluation of each survey item was performed based on a point rating system.
Among the results of the questionnaire, all three subjects received a high score for “Easy to get an appointment, ” and the chief investigator and office of clinical trial received a high score for “Support for direct access.” In contrast, the chief investigator received a low score for, “Degree of understanding and compliance with GCP, ” while the office and CRC received high scores. The office received low scores for “Handling of documents” and “Number of visits.” The CRC received the lowest score for “Originality/ingenuity” which indicates the necessity of continuing education plan establishment.
The results of the questionnaire survey indicate the assessment of the environment of clinical trials in institutions from the sponsor side. A survey of institutions not only from the sponsor side, but also a survey of sponsors from the institution side can serve as a good communication tool to improve the environment of clinical trials.
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